At Southern Luxe Co., we take pride in creating high-quality products and want you to be completely satisfied with your purchase.

 

Returns

We accept returns of unworn, unwashed, and unused items within 14 days of delivery. Items must be in their original condition with all tags attached.

To request a return, please contact us at info@southernluxeco.shop with your order number and reason for the return.

 

Non-Returnable Items

The following items are not eligible for return or refund:

• Custom or personalized products

• Sale or clearance items

• Gift cards

• Items that have been worn, washed, altered, or damaged after delivery

 

Refunds

Once your return is received and inspected, we will notify you of the approval or denial of your refund.

If approved, your refund will be issued to your original method of payment within 5–10 business days. Shipping charges are non-refundable.

 

Exchanges

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will gladly replace the item at no additional cost.

 

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please email us at info@southernluxeco.shop with photos of the issue and your order number. We will work quickly to make it right.

 

Shipping Costs

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

 

Contact Us

For any questions regarding returns or refunds, please contact:

 

Southern Luxe Co.
Email: info@southernluxeco.shop
 

 

Thank you for supporting Southern Luxe Co. We appreciate your business and strive to provide quality products and exceptional customer service.